Quality Policy The proprietors of Australian Service Industries are conscious of the need to meet the contractual requirements of its clients in every regard. Our long-term success, competitive position, reputation and employee satisfaction are central to our policy. ASI’s goal is to ensure excellence in our endeavours with the consistent provision of quality service. To achieve this objective, ASI has committed to an internationally recognised Quality Management System, which shall be applicable throughout the Company’s operations. We are further committed to ongoing review and improvement of the Quality Management System. Quality is a fundamental responsibility of all employees within the organisation, and I am personally committed to the implementation of this policy. I ask all employees to join with me in a commitment to achieving the satisfaction of maintaining this Quality Management system and thus ensuring our clients of a quality service. Industrial Relations Policy The proprietors of Australian Service Industries understand that to meet the contractual requirements of its clients and customers a contented well-trained workforce is vital to achieving these goals. To achieve these goals Australian Service Industries operate in a considerate and consultative way with all staff to ensure that their personal and professional goals and well-being are a priority in Australian Service Industries management’s decision making. All staff are treated equally and fairly in all decisions from remuneration promotion, job allocation, rostering and all are considered equal in terms of sex, race, religion and the like. Australian Service Industries is an equal opportunity employer. Compliance, fairness and equal opportunity are the fundamentals of this policy with all staff encouraged to participate and share in the administration and benefits that it brings. Equal Employment Opportunity Policy Australian Service Industries Pty Ltd is an equal opportunity employer. The aim of all selection and promotion decisions made by ASI is to appoint the best person for the job. Therefore the company has a clear policy of not discriminating against employees or potential employees on the basis of race, colour, sex, descent, national or ethnic origin, or religion. This policy is aimed at promoting fairness in the workplace and ensuring that all employees are treated without discrimination.